Question 1

What does HyreMatch do?

Accepted Answer

We find, vet and match US small businesses with skilled overseas professionals who work your hours. You interview a shortlist, pick your hire and pay one hourly rate.

Question 2

What kinds of businesses do you work with?

Accepted Answer

US small businesses, usually with 5 to 50 people, that need reliable help with admin, support, finance, marketing, sales or web work.

Question 3

How do I get started?

Accepted Answer

Book a free 20-minute discovery call. We'll talk through the role and send you a brief and a quote.

Question 4

How fast can I hire?

Accepted Answer

Most clients meet their shortlist within 3 days of the discovery call. Start dates are up to you.

Question 5

How do you vet candidates?

Accepted Answer

Every candidate goes through a profile review, a skills test for the role, a live English interview, and reference and setup checks. You only meet the top 2–3.

Question 6

Do I interview candidates myself?

Accepted Answer

Yes. You interview your shortlist on video and make the final choice.

Question 7

Where is your talent based?

Accepted Answer

Mainly the Philippines, South America and South Africa. Every professional is selected for strong English, a reliable work setup and real experience with US businesses.

Question 8

Can I hire for a role you don't list?

Accepted Answer

Usually, yes. Tell us about it on the discovery call and we'll say honestly whether we can fill it.

Question 9

What hours do they work?

Accepted Answer

Your business hours, in your time zone. The schedule is agreed before they start.

Question 10

Who manages them day to day?

Accepted Answer

You do, like any team member. We stay on as your point of contact for check-ins, issues and replacements.

Question 11

Can they use my tools and systems?

Accepted Answer

Yes. They work inside your email, chat and software, and many already know the common tools for their role.

Question 12

Full-time or part-time?

Accepted Answer

Both. Hire part-time or full-time, whatever your workload needs.

Question 13

How much does it cost?

Accepted Answer

Rates start from $7/hr, based on the role and experience level. You get an exact quote after the discovery call.

Question 14

Is there a free trial?

Accepted Answer

Yes. Founding clients get their hire's first week free, so you can see the fit before you pay.

Question 15

Are there placement or setup fees?

Accepted Answer

No. There are no placement fees and no setup fees.

Question 16

How does billing work?

Accepted Answer

Your hire logs hours, you approve them, and you get one invoice for approved hours at your hourly rate.

Question 17

Do I pay my hire directly?

Accepted Answer

No. You pay HyreMatch, and we pay your hire.

Question 18

Is there a minimum commitment?

Accepted Answer

No long-term contracts. If your needs change, just give us notice.

Question 19

What if my hire doesn't work out?

Accepted Answer

If your hire isn't the right fit within the first 30 days, we find a replacement at no extra cost.

Question 20

Who handles contracts and compliance?

Accepted Answer

We do. Your hire is contracted through HyreMatch, so you don't deal with foreign payroll or paperwork.

Question 21

Is my business information kept confidential?

Accepted Answer

Yes. Every hire signs a confidentiality agreement before they start.

Questions, answered.

Getting started

Hiring and vetting

Working with your hire

Pricing and billing

Contracts and guarantee

Still have questions?